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Credit Card Guide

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Understanding Your Credit History

The Fair Credit Reporting Act controls how your credit history is kept, used and shared among lenders. It is designed to promote accuracy and ensure the privacy of the information used in credit reports. The three major Credit Reporting Agencies have credit files on millions of consumers nationwide.

www.annualcreditreport.com is the official site to help consumers to obtain their free credit report.

Under the Fair and Accurate Credit Transactions Act (FACT act), you are entitled to one free credit report (credit file disclosure) in a 12 month period. To request this free annual disclosure you may contact them on-line at: www.annualcreditreport.com. You can also contact them to request this free credit report annual disclosure by calling toll free 1-877-322-8228 or by using the mail request form available on the website: www.annualcreditreport.com.

Contact information for the three major credit reporting agencies is as follows:

Equifax
P.O. Box 740256
Atlanta, GA 30374
toll free: 1-800-685-1111
http://www.equifax.com/

Experian
P.O. Box 9532
Allen, TX 75013
toll free: 1-888-397-3742
http://www.experian.com/consumer/index.html

Trans Union
P.O. Box 6790
Fullerton, CA 92834
toll free: 1-800-888-4213
http://www.transunion.com/


Anyone who takes adverse action against you in response to a report supplied by a Credit Reporting Agency, such as denying your application for credit, insurance, or employment must give you the name, address, and telephone number of the Credit Reporting Agency that provided the report.

  • You have a right to know what is in your credit report, including medical information and, usually, the sources of the information. Make sure your report is accurate.
  • Get your report for free if a company takes adverse action against you based on the report and you request your report within 60 days of receiving the notice of the action.
  • YOu are additionally entitled to request one free report a year as outlined in ammendments to the Fair Credit Reporting Act (FACT).

If you find inaccurate or incomplete information in your report:

  • Contact both the Credit Reporting Agency and the company that provided the information to the Credit Reporting Agency.
  • Tell the Credit Reporting Agency in writing what information you believe is inaccurate. The information provider must investigate and report the results to the Credit Reporting Agency. If the information is incorrect, it must notify all nationwide Credit Reporting Agencies to also correct your file. If the reinvestigation does not solve your dispute with the company, ask that your statement regarding the dispute be included in your file. A notice of your dispute must be included anytime the Credit Reporting Agency reports the item.

Credit Report Access

Only people with a legitimate business need can get a copy of your report. An employer or a prospective employer can only get your credit report if you give written consent. Creditors, employers, or insurers cannot get a report that includes medical information without your approval.

Duration of Negative Information

A Credit Reporting Agency can report negative information for seven years, and bankruptcy information for ten years. Information about a lawsuit or an unpaid judgment against you can be reported for seven years or until the statute of limitations runs out, whichever is longer.

When Your Debt Is out of Control

If you ever find yourself in a situation where you can't make a monthly payment, notify your credit card issuer and work out a modified payment plan that reduces your payments to a more manageable level. Be cautious about turning to a debt counseling company to solve your debt problems. Avoid paying such a firm in advance until you find out what the company can really do. Before you sign a contract, check out the organization with the U.S. Better Business Bureau or with your local consumer protection agency.

Counseling services provide assistance to individuals having difficulty budgeting their money and/or meeting necessary monthly expenses. Many organizations, including credit unions, cooperative extension services, family service centers, and religious organizations, offer free or low-cost credit counseling.

The National Foundation for Consumer Credit Is There to Help (NFCC)

NFCC has 1,400 members that provide money management techniques, debt payment plans, and educational programs to help consumers learn to budget and use credit wisely. Many of its members are locally managed nonprofit agencies operating under the name Consumer Credit Counseling Service (CCCS). To locate the nearest NFCC member, call toll-free, 24 hours a day 1-800-388-2227, or visit its website at http://www.nfcc.org/.

Myvesta.org is the nation's first nonprofit Internet-based debt counseling service. It assists families and individuals with debt, credit, money and financial problems through its website at http://www.myvesta.org/, as well as through one-on-one counseling at 1-800-680-DEBT.